Leading an Army of AI Agents From Chat to Workflow

When every agent handoff comes through one person, adding more agents can create more work instead of saving time. In this talk, John Adib shows how to move from a chat-driven process to a workflow where agents handle distinct jobs and people make the decisions that need them.

Following a job application example, he explores four leadership responsibilities: giving agents a clear brief, escalating exceptions, recording shared knowledge, and reviewing work before it goes out. The talk also looks at avoiding duplicate applications, distinguishing an offered meeting from a confirmed one, and limiting work in progress to what a person can review.